Click on the questions below to find quick answers.
You may order your lab test directly or through the assistance of your Healthcare Professional.
Get your blood drawn at one of our 2,500 approved patient service centers nationally near you.
Review your test results and biomarkers online.
Your personalized health dashboard makes it easy to view diagnostic changes that occur between blood tests, allowing you to adjust your wellness plan for even better health.
Track your progress; consult with your healthcare provider and retest.
No. You do not need to see a physician to get a lab test, through your Healthcare Professional and Ulta Lab Tests. We enable you direct access to lab tests through our healthcare professional network, using the same labs as healthcare providers and hospitals, which are CLIA certified and regulated by government agencies. We help you save time and money and you get the same lab results that you can share with your doctor or healthcare provider.
To keep prices low, Ulta Lab Tests does not accept insurance. CHARGES FROM ULTA LAB TESTS MAY NOT BE SUBMITTED FOR REIMBURSEMENT FROM ANY INSURANCE OR OTHER HEALTH CARE BENEFIT PROGRAM OR PAYOR. This prohibition applies whether the insurance program is private (such as Aetna, Blue Cross Blue Shield, United Health Care, etc.) or public (such as Medicare or Medicaid or any other state or federally funded health plan or program).
You may not. CHARGES FROM ULTA LAB TESTS MAY NOT BE SUBMITTED FOR REIMBURSEMENT FROM ANY INSURANCE OR OTHER HEALTH CARE BENEFIT PROGRAM OR PAYOR. This prohibition applies whether the insurance program is public (such as Medicare or Medicaid or any other state or federally funded health plan or program) or private (such as Aetna, Blue Cross Blue Shield, United Health Care, etc.).
We have implemented industry best practices and controls, including state of the art technology that minimizes our company's overhead. The result is superior customer service while providing our patients quick, accurate and secure test results that keep our costs low so that we can pass along those savings to you.
We have affiliated with your Healthcare Professional and healthcare providers nationally to extend our national pricing and platform into their practices so that their patients can benefit with the cost savings of our program.
Unlike a physician that purchases lab tests for their practice's patients, we purchase on extremely high testing volumes for patients across the United States. We are able to get national high volume pricing with our national lab partners. Additionally, we have negotiated prompt payment with the National laboratories and remove all excess costs and instances where uncollectible or delay in payments could occur that inflate the patient's price for lab tests. Securing advance payment from our customers enables our company to secure exceptional costs from the national laboratories with prompt and efficient payment that we pass directly on to our customers.
All specimens are analyzed at National CLIA certified laboratories.
Ulta Lab Tests offers testing services to residents of almost all states except the three where direct access testing is prohibited by law - New York, New Jersey and Rhode Island.
Lab results, including the Ulta Lab Tests Panels are typically available 1-3 business days after a blood draw has been completed. You will be notified via email once your results are available. Occasionally, complex test results can take between 7-10 business days.
Review your test results and biomarkers online.
Abnormalities should be considered an early warning, but do not necessarily mean you have an illness or disease. We strongly recommend that you discuss your results with your healthcare provider for evaluation, further testing and diagnosis.
We will provide additional communication to alert you should our national laboratory identify that your results are abnormal with a critical or panic value requiring immediate medical care. We will also provide additional communication to alert you should your lab test results be positive for communicable diseases.
Most of the individual lab tests offered require no preparation. However, many of our Health and Wellness Panels do require fasting. If there are special requirements prior to testing, (i.e. such as fasting for up to 12 hours), you will be notified in the Patient Instructions located on your Lab Test Requisition.
We have organized our lab tests in groupings ranging from Conditions to Lifestyle and we have provided filters to help you evaluate hundreds of lab tests and panels that may be of benefit to you.
Additionally, we list each of the biomarkers so that you can compare in detail and compare the tests offered in the grouping of tests found in Test Panels.
We also recommend that you consult with your physician or Healthcare Provider.
No. It is common to order multiple lab tests off of one blood draw where there is just one needle stick.
Yes. You should always take medicine that has been prescribed by a physician. Please reference your Patient Instructions on your Lab Test Requisition for any special requirements.
After you have selected and ordered your lab tests directly here online, you will be prompted to provide your payment information to complete the order your tests. Your payment information is entered online through an encrypted transmission and processed by Authorize.net™.
We accept all major credit and debit cards: MasterCard, Visa, American Express and Discover and most Health Savings Account (HSA) debit cards, or medical or healthcare debit card from your insurance carrier.
Yes, there is a fee associated with collecting your specimen. The standard draw fee is $8.00 but may vary depending on where you choose to have your specimen collected. In the process of placing your order, you or your healthcare provider will choose where your specimen will be collected from a list of nearby patient service centers. Unless otherwise indicated, the draw fee will be $8.00. Any draw fee greater than $8.00 will be shown when you are choosing where to have your specimen collected. This will provide you the option to choose a patient service center based upon convenience or the draw fee. The draw fee will be added to your cart at check out.
No, at this time we only accept credit or debit cards.
Yes. Your online credit card transactions that are performed on our website are fully encrypted and secured by Authorize.net™ for your protection. Once your order has been processed, the only information we retain about your credit card is the last four (4) digits of the card’s number for later reference purposes.
Whether you purchased your lab tests here online, or if your lab test is processed by your Healthcare Professional, the charge on your credit card statement for your lab test will appear with the name of our company, Ulta Lab Tests.
You may cancel an order if: (1) you have not had your blood drawn and (2) the order is cancelled within six months of the date it was purchased. If the order is cancelled in the first 60 days from the purchase date, the purchase price will be refunded minus a $10 cancellation fee; otherwise you will receive a credit for the purchase amount, which credit may be applied to any future order placed within the six-month period. If not cancelled within the six-month period, any unused order will lapse and there will be no refund or credit.
Go to our Contact Us page and fill out our contact us form or give us a call. Please include the order number for the order you would like to cancel.